Contact information
Last updated: May 2026
Company
- Operating company: Mohan Jewels LLC
- Website: www.mohanajewels.com
For order help, returns, refunds, shipping questions, and warranty support:
For general inquiries, press, partnerships, custom design briefs, and privacy requests:
How to Reach Us
Mohana Jewels operates online. Email is the fastest and most reliable way to reach us, and every email goes directly to our team.
We typically respond within one (1) business day, Monday through Friday. Messages received on weekends or holidays will be answered the next business day.
For time-sensitive issues such as a damaged shipment or order changes, please include your order number in the subject line so we can prioritize your request.
What to Include When You Email Us
To help us respond quickly, please include:
- Your full name
- Your order number, if your message is about an existing order
- A clear description of your question or request
- Photos, if your message relates to damage, defects, or a custom design
Custom Design and Bespoke Inquiries
If you would like to start a custom or bespoke piece, email contact@mohanajewels.com with:
- A short description of what you have in mind
- Reference photos or sketches, if you have any
- Your timeline and any key dates (anniversary, proposal, gift)
- Your budget range, if you are open to sharing it
A member of our design team will respond within one business day to begin the conversation.
Press and Partnerships
For press, collaborations, wholesale inquiries, and partnership opportunities: contact@mohanajewels.com
Please include "Press" or "Partnership" in your subject line.
Privacy Requests
To exercise your privacy rights (access, deletion, correction, portability) or to ask a question about our Privacy Policy: contact@mohanajewels.com
Please use the email address associated with your account or orders so we can verify your identity.
Legal Notices
For legal and compliance matters: contact@mohanajewels.com
Please mark the subject line "Legal Notice."