Terms & Conditions

The agreement between us.

Plain-English terms governing your use of mohanajewels.com and any purchases you make through it. Last updated May 2026.

At a Glance

The essentials, in six lines.

Operating company Mohan Jewels LLC
Website www.mohanajewels.com
General contact contact@mohanajewels.com
Customer support support@mohanajewels.com
Governing law Pennsylvania, USA
Last updated May 2026
01

Acceptance of Terms

By accessing or using www.mohanajewels.com (the "Site") or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the Site.

These Terms apply to all visitors, customers, and users of the Site. We may update these Terms from time to time; the "Last Updated" date above reflects the most recent revision. Continued use after an update constitutes acceptance of the revised Terms.

02

The Company

The Site is owned and operated by Mohan Jewels LLC ("Mohana Jewels," "we," "us," or "our"). For questions about these Terms or your account, contact:

03

Eligibility

By using the Site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you are using the Site on behalf of a business, you confirm you have authority to bind that business to these Terms.

04

Account Registration

Some features require account registration. You agree to:

  • Provide accurate and current information
  • Keep your password confidential
  • Notify us immediately of unauthorized access
  • Take responsibility for all activity under your account

We may suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

05

Products & Pricing

We make every effort to display product information accurately, including descriptions, images, certifications, dimensions, and pricing. However:

  • Diamond and gemstone images are illustrative; actual stones may vary slightly in appearance
  • Colors may render differently on different screens
  • Prices are listed in USD and exclude taxes and shipping unless stated
  • We reserve the right to correct pricing errors and cancel any order placed at an incorrect price (with full refund)
  • Promotional prices are valid only during the promotional period and cannot be combined with other offers unless specified
06

Orders & Payment

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only when we send a written order confirmation to your email.

We accept the payment methods displayed at checkout. By providing payment information, you confirm you are authorized to use that payment method.

For order cancellations and refunds, please see our Returns & Refunds Policy.

07

Shipping & Delivery

Shipping is fully insured both ways. Delivery timelines, shipping methods, and customs responsibility are described on our shipping page. Risk of loss transfers to you upon delivery to the address you provided.

International orders may be subject to import duties, taxes, and customs fees that are your responsibility.

08

Returns & Refunds

Our complete returns and refunds policy is available at /pages/returns. Briefly:

  • Returns accepted on unworn, in-stock pieces within 14 days
  • 10% restocking fee applies
  • Custom and bespoke pieces are final sale
  • Order cancellations free within 48 hours; 10% fee thereafter
  • Exchanges are not offered
09

Custom & Bespoke Orders

Custom pieces are made specifically for you and are final sale. Production timelines, design approvals, and modifications are governed by the terms of your specific custom order, communicated separately during the design process.

10

Warranty

Each piece comes with our 6-month limited warranty against manufacturing defects, as described in detail on our Warranty page. The warranty does not cover damage from wear, impact, accident, chemicals, unauthorized repair, or loss.

11

Intellectual Property

All content on the Site — including text, images, designs, logos, photographs, the "Mohana Jewels" name and trademarks, and underlying code — is owned by Mohan Jewels LLC or licensed to us, and is protected by copyright, trademark, and other intellectual property laws.

You may view and print Site content for personal, non-commercial use only. You may not:

  • Reproduce, distribute, or republish content without written permission
  • Use our designs, photographs, or trademarks for commercial purposes
  • Scrape or automatically harvest Site content
12

User Conduct

When using the Site, you agree not to:

  • Violate any applicable law or regulation
  • Infringe on the rights of others
  • Use the Site to transmit malware, viruses, or harmful code
  • Attempt to interfere with the Site's operation or security
  • Misrepresent yourself or impersonate others
  • Use automated systems to access the Site beyond normal browsing
13

User-Submitted Content

If you submit reviews, photos, comments, or any other content to the Site, you grant Mohan Jewels LLC a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with our business. You confirm you own or have rights to any content you submit.

We reserve the right to remove any user-submitted content at our discretion.

14

Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

15

Disclaimers

The Site and its content are provided "as is" without warranties of any kind, express or implied, except as required by law. We do not guarantee that the Site will be uninterrupted, error-free, or free from harmful components.

We make no warranty that any product description, image, or content is complete, accurate, or current. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

16

Limitation of Liability

To the fullest extent permitted by law, Mohan Jewels LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased through it.

Our total liability for any claim arising from these Terms or any product purchased shall not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

17

Indemnification

You agree to indemnify and hold Mohan Jewels LLC, its officers, employees, and agents harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Site.

18

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Chester County, Pennsylvania, and you consent to the exclusive jurisdiction of those courts.

19

Changes to These Terms

We may update these Terms at any time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated via the Site or via email if you have an account. Your continued use of the Site after changes are posted constitutes acceptance.

20

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

21

Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refunds Policy, Warranty, and any other policies referenced on the Site, constitute the entire agreement between you and Mohan Jewels LLC regarding the Site and supersede any prior agreements.

These terms exist to protect both sides. We have tried to write them in plain English wherever possible. If anything is unclear, write to us at contact@mohanajewels.com and we will explain it.